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What you need to know before booking

  • Only our experienced captains will be allowed to operate the houseboat.

  • We do not accept pets aboard.

  • There are no 120-volt outlets on board, only 12V USB outlets.

  • You will need to bring your own food for the length of your stay. If required, any last-minute purchases can be made at the Sunova mall right beside the marina. We will offer resupplies to your houseboat for longer stays.

  • Make sure to bring sunscreen, bug spray, rain gear, and warm clothes for when the temperatures cool off at night, and at least one dry-sac to keep your electronics dry when paddling the river.

  • You will need to bring at least one cellphone and keep it charged at all times. Since cellphone coverage is very good at all of our mooring locations, it will be our primary means of communication with you once you're moored.

  • Once on location, you can book activities in and around Pinawa based on availability with 24-hour notice. If you want to ensure that the activities you are most interested in are available, we strongly recommend booking them at the same time as your stay.

  • If you are planning activities in Pinawa on your own, keep in mind that the mooring locations are located 9 kilometres upriver, which means a 30-40 minute paddle for an experienced paddler.

  • To ensure everyone's comfort and safety, we allow a maximum of 4 carry-on-sized pieces of luggage, 2 large grocery bag, and 1 large cooler (14 inches tall max). Please take this into consideration when packing for your trip.


Booking Policy

  • You must be 18 years or older to book a houseboat.

  • A deposit equal to 50% of your stay and activities cost is required upon booking using a credit card (we accept AMEX, VISA, and MASTERCARD).

  • The remainder of your balance will be charged to the same credit card 30 days prior to arrival. An email will be sent the day before to remind you that the payment is about to occur.

  • Booking within 30 days of arrival is possible, however, it requires full payment directly upon booking.

  • Voyageur Houseboats reserves the right to refuse or cancel reservations at any time for any reason.

  • A 1000$ damage deposit will be pre-authorized on your credit card on the day of arrival.

  • After our check-out inspection, Voyageur Houseboats reserves the right to charge a deep-cleaning fee of 200$ if the houseboat is unclean, in complete disorder, and/or "trashed". If there are signs of smoking aboard, the cleaning fee will be 300$. Any additional damage to the houseboat amenities will also be held back on the security deposit.


Cancellation Policy

  • Voyageur Houseboats is a small operation with a short season and we are greatly affected by last-minute cancellations. We recommend that every client purchase travel insurance for their houseboat trip.

  • Cancelling your reservation more than 60 days prior to check-in will result in a refund of your deposit minus a 50$ service charge. An email reminder will be sent to you 2 days before the cancellation cutoff date.

  • Cancelling your reservation less than 60 days prior to check-in will result in forfeiting your full deposit. However, if we are able to rent the houseboat up to 7 days before check-in, you will receive a full refund minus a 50$ service charge.

  • Cancellations done less than 7 days prior to check-in will result in the full balance of the booking charged to your credit card

  • No refund will be issued due to weather, fishing conditions, border crossing issues, or changes in group count.

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